Tern Product Updates - May 28, 2024

Welcome back, Tern community! Excited to share all the latest updates from the past week 🙂

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Introducing Tern Agency

We are so excited to roll out our first agency feature - team management. Team management allows you to set up an Agency on Tern, purchase seats at a volume discount rate, and invite your team to join you. For an in-depth walk through, check out our help center article.

Please note that additional features - like commission reconciliation, reporting, and more, will be available over the coming weeks. The main reason to set up a Tern Agency account now is if you'd like to pay on behalf of your agents to use Tern and receive a discounted subscription rate.

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Enhanced Trip Planning Board

We’ve made the trip planning board more mobile-friendly with several key updates:

• A new look and feel with optimized styles and font sizes.
• Independent scrolling for each board area for better navigation.

Coming soon

• A highly requested vertical planning mode where days are stacked vertically. I did demo this and say it would be live in my video, but we have a few things to wrap up before you see it in Tern! It should be live by end of day today, or tomorrow at the latest.
• The ability to quick-add activities for each day, to bypass drag-and-drop.
• Moving the "Build Your Trip" panel to the right and auto-collapsing it on mobile for more space.

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Additional Improvements

• Displaying client suffixes (e.g., Jr., Sr.) to differentiate between clients with the same name.
• In the activity library, you can now filter by activity type and search by supplier, making it easier to find templates.
• Smoother option block selection in client itineraries for a more polished experience.

As always, we're grateful for your feedback and support. Keep those comments coming, and stay tuned for more awesome updates very soon!