Unlocking the Future of Travel, One Advisor at a Time
Tern is on a mission to empower travel advisors with the technology they deserve. By reimagining the outdated systems that have long bogged down the travel industry, we're giving advisors the tools they need to modernize their operations and deliver exceptional, personalized travel experiences.
Combining best-in-class software with a deep understanding of the unique challenges advisors face, Tern is the only all-in-one platform designed to free travel professionals from manual, repetitive tasks—so they can focus on what truly matters: crafting unforgettable journeys.
Mission
We are building a category-defining company. We're empowering the entrepreneurs behind the trips with the power, infrastructure, and platform to lead the industry forward. We're here to reshape the future of travel and we're building for it with urgency, clarity, and conviction.
Tern's Origin Story
Tern's origin story began in a parking lot in Greece, where our CEO David missed a ferry and spent hours waiting in the heat. Reflecting on how his in-laws used a travel advisor for their trips, he realized how invaluable personalized, expert guidance could be. After connecting with co-founders Brian and Katie, the team dove deep into the travel industry, talking to advisors and agencies at ASTA.
What they discovered was a widespread need for better technology, igniting their mission to empower advisors with the tools they deserve. In 2022, Tern was born to modernize travel advisor technology, with a focus on building world-class solutions that simplify and elevate the advisor's business.
Our values are fundamental to who we are as an organization.
They are the framework for helping us make tough decisions and a guide for who is a meaningful addition to our team.
We're always leveling up.
We believe progress is a habit. Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, growth is core to our identity. We're not afraid of bad news or constructive feedback. When we get it, we lean into the sting and get better together.
We act with optimistic agency.
We take initiative, seek clarity, and move forward, even when the path isn't obvious. In moments of ambiguity or constraint, we look for possibility. We celebrate wins and take accountability for missteps. Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve.
We expect operational excellence
We get things done at a pace that delights our customers and makes our competitors' heads spin. We ship value to our users every single week. We believe that compounding habits lead to sustainable productivity, consistency, and mutual trust.
Our Operating Principles
Our operating principles add fidelity to our core values. They aim to articulate how we operationalize our values every day.
We deeply understand our users.
At every level of the organization, we obsess about understanding those we serve and the industry we operate in. We combine a deep understanding of our users with craft and vision to build the future.
We embrace the power of and, and not now.
We challenge trade-offs by asking better questions. Can we move fast and maintain quality? Prioritize focus and still leave room to explore? Creativity lives in tension, and constraints lead to better outcomes. We break hard problems into small pieces and tackle them with intention. We also know to make the hard call to say "not right now."
We speak up and move forward.
Everyone at Tern has a voice and a responsibility to use it. We invite healthy tension, share dissenting views early, and challenge each other with curiosity, not ego. Even when the path isn't clear, we make decisions, align fast, and move with conviction.
We move fast and sweat the details.
Velocity matters and relentless progress beats perfection every time. But speed isn't chaos: we stay aligned, own our outcomes, and care deeply about quality. If you need months to ship or wait for perfection, this isn't your place.
We take the work seriously, but not ourselves.
We hire kind, driven people who elevate the room. If you've got a big ego or take yourself too seriously, you won't last. But if you're here to grow, laugh, and build something industry-changing, you'll thrive.
We love to connect!
If our values and operating principles excite you we'd love to chat! We're growing quickly and are always looking to meet incredible people motivated to make an impact.
See open roles
Ready to join a team that's reshaping the future of travel? Explore our open positions and find where you fit.