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This week’s episode of Flight Path brings you behind the scenes of what might just be Tern’s most dramatic product launch yet. David, Molly, and Brad dive into a whirlwind week of sprinting toward next Thursday’s webinar, onboarding new teammates, and launching features that are already changing how advisors work.
What’s Inside This Episode:
00:00 - Intro + Webinar Anticipation
David tees up the most exciting Tern webinar to date (next Thursday at 4pm ET), and reflects on how every new launch truly gets more impactful as the company grows.
01:07 - Molly’s Week: Engineering Slides + Prompts
Molly shares her dual identity this week as both slide engineer and prompt engineer—including her surprisingly nerve-wracking moment demoing destination guide updates at the internal engineering meeting.
02:34 - Brad’s Week: A Growing Design Team
Brad celebrates the arrival of Ursula, doubling the size of Tern’s design team, and reflects on conversations with agency owners that reaffirm how impactful Tern has become.
04:11 - David Recaps Legato Conference
David returns from the Legato conference energized by community feedback and stories of how Tern is transforming travel businesses—from destination wedding pros to brand-new agency owners.
06:20 - Share & Win: Webinar Referral Giveaway
Tern has launched a unique referral code for each user—shared via email, Intercom, and an in-app pop-up. Every sign-up using your code = one entry to win a free cabin at the Tern Users Conference.
08:33 - Invoicing Updates
Molly details major improvements to Tern’s invoicing, including an all-new email flow that lets you generate and send invoices to clients in just seconds. Community feedback = implemented.
11:31 - Signature Integration Progress
Brad shares progress on Tern’s first-ever two-way data sync—a major integration with Signature that lets contact data flow seamlessly between systems. It’s built, internally tested, and now in Signature’s hands.
15:51 - AI + Google Maps: Destination Guides Just Leveled Up
Molly demos jaw-dropping updates to destination guides: now you can ask for walking-distance cafes with live Google Maps links, or even get walking directions from a specific hotel. This is AI personalization made real.
25:14 - Quality of Life Corner
Brad drops a string of long-awaited UI/UX wins:
29:32 - Looking Ahead: Feature Flags & Feature Drops
Next week is all about the webinar. Molly hints at several features being held back for a Thursday morning drop. Expect fireworks. ✨
31:02 - Team Growth + Closing Thoughts
With new hires and massive launches on deck, the team reflects on what it means to keep building fast and keep showing up for the Tern community every week. Plus, a heartfelt thank-you to the listeners who make Flight Path part of their weekly routine.
