Big Launches, Folder Frenzy, and Fuel for the Future

May 16, 2025

Episode Overview

In this episode:

  • [00:00] Webinar week hangover – The team reflects on the excitement (and exhaustion) of delivering the biggest webinar yet.
  • [01:45] Launching three core features – From folders and subfolders to packing lists and booking overviews, the team dives into what shipped—and what blew users' minds.
  • [05:00] Community-driven dev – Real-time beta feedback turned into same-day launches thanks to Tern engineers going above and beyond.
  • [08:45] The chat that stole the show – From fairy godmothers to pun-fueled feature hunts, we highlight the wild and wonderful comments that made the event unforgettable.
  • [11:00] Folders explode in popularity – Nearly 1,000 folders created in under 24 hours (and subfolders are already on the way).
  • [13:00] Packing lists go live – Over 200 created in a day. This AI-powered feature helps advisors personalize client experiences like never before.
  • [16:00] Signature integration surprise – The chat lit up with requests for consortia integrations—proof that the collaboration wave is building.
  • [18:00] Series A funding explained – Why we announced it, what it means, and what it doesn’t. Spoiler: We’re not selling out, we’re doubling down.
  • [22:00] Growing the team intentionally – A look at how the team plans to scale without compromising product quality or support.
  • [26:45] What’s next – From group booking enhancements to mobile improvements and back-to-back travel conferences, the momentum continues into next week.