%201.svg){kind=icon}
Episode Overview:
In this episode, the Tern team dives into a busy week of updates across the platform. David Shull (CEO), Molly Johnson (Head of Product), and Brad Turner (Head of Design) cover major milestones including the long-awaited improvements to the text editor, the release of payment due dates in the calendar, and new polish in the mobile app. From energizing stories out of Travel Week to behind-the-scenes product decisions, it is a fast-paced look at how Tern is leveling up. Plus, the team teases what is coming at the upcoming Users Conference.
Episode Topics:
(00:59) Weekly Check-In
Molly, Brad, and David share highlights from their week, from hiring and testing to bootcamps and Travel Week takeaways.
(07:27) What We Shipped This Week
The team announces payment due dates are now live in the calendar, a top advisor request.
(14:40) New Text Editor Launch
After months of testing, Tern’s new editor is fully rolled out across emails, automations, and templates, simplifying variables and formatting.
(21:40) Mobile App Update
The latest version of the mobile app delivers a more polished experience for activities, documents, and client interactions.
(26:26) Quality of Life Improvements
Ongoing updates make the web app more mobile friendly and introduce smarter color saving in the new editor.
(30:27) Looking Ahead
The team previews next week’s work, including more mobile features, form response automation, and Users Conference prep.
Show Highlights:
New calendar support for critical payment due dates
Text editor overhaul simplifies variables and formatting across the platform
Mobile app redesign delivers a polished, client-ready experience
Quality of life updates improve mobile usability and color controls
Exciting mystery features teased for the Users Conference
Keywords:
Tern, Flight Path podcast, CRM for travel agents, itinerary builder, travel technology, text editor for advisors, mobile app for travel clients, payment due dates, automation tools for travel advisors, Users Conference
